FAQ's
Frequently asked question
1
What is included in the price of your custom clothing?
All of our custom clothing include *ALL YOUR LOGOS* along with your choice of text/name on the front and back as standard.
2
How do I send my logos to you?
Please send all logos in vector format required for your order to design@onboardsportswear.com.au
3
Do you offer Bespoke Custom Designs?
Absolutely, getting creative is what we do best and we love a Bespoke Project. Please see our 'Bespoke Custom Design' page under 'Services' from the main menu for further information.
4
Can I see what my jersey looks like with my logos and text added?
Yes! After you have completed your purchase online, you will receive pre production artwork proofs of your design to confirm before moving your order into production.
5
How long will my order take?
All our products are custom made to your requirements and take 20-25 business days for production and delivery.
6
What material are your products made from?
We use the very best Ultra Lightweight Performance Fabrics available across all our products. We manufacturer our own silky smooth material for our Jerseys and use premium Epson Ink for printing.
7
What is Sublimation?
Sublimation printing is a modern printing process where the actual design, logos and text is printed directly into the silky material of our products. Our products will leave no irritation to your skin from backing papers or 'cracking' of prints that is common with more traditional printing processes, such as heat press and embroidery.
8
Where do you ship?
We cover New Zealand and all states within Australia .
9
Will my Jersey fade with time?
We use the best ink available for printing (Epson) allowing the jersey design to stay color rich and vibrant after many washes with next to no fading from the product. Every Jersey is handmade with strict attention to detail to the stitching and construction of the product.